Description

Description of Service
• Assistance in drafting and filing complaints related to telecommunications, internet services, billing issues, or service interruptions with NTC or concerned agencies.

Prerequisites
• Service records
• Proof of issue

Inclusions
• Drafting of complaint
• Evidence preparation
• Filing guidance

Requirements
• IDs
• Billing statements
• Screenshots
• Contract (if applicable)

Reminders (Tax Exclusive & Policy-Aligned)
• Fee exclusive of VAT.
• Agency decisions independent of JFA.